Due to the nature of our products, we have a no returns policy for general dissatisfaction. Please contact us prior to ordering if you have questions.
Defective/incorrect items
In the unlikely event that a product arrived damaged, the customer must contact customer service within 48 hours of receipt. Customer must include photos of the issue and a screenshot of your order confirmation email.
At The African Braiding Bar, expect an extraordinary experience—a blend of exceptional customer service, luxurious treatment, fantastic braids that care for your hair, and optional makeup services, all designed to make you feel amazing inside and out.